They arrived on time and worked hard an finished in a timely manner, less than 6 hours. They refilled the hole and cleaned up thoroughly. The pipe is clear and clog free. They showed the video of before and after. We had already paid another plumber to hydro jet the pipe, but it was not done very well and was really expensive. Then we called Rooter Alert and they were much better. The hydro jet was much cheaper and the lining job was reasonably priced.