Rooter Alert was prompt and professional. The guys showed up on time, knew their stuff and got right to work. First they evaluated by sewer line which I was aware had roots growing into. They hydro-jetted the line to get a more thorough evaluation. (Even told me of an Angie’s List coupon to cut the costs) After the line was evaluated we scheduled the appointment to have the no dig lining installed. They came on the day, on time, and got to work. The company also made me aware that one aspect – the “top hat” – is often times paid by the city. They contacted the city and got the ball rolling – saving me $3,500.