I had hired another plumber through Angies List who made the issue worse. When I called Rooter Alert Plumbing I was surprised that they could come out on a Sunday without extra charge. Mike scheduled the appointment and called the next day to confirm the arrival time. Randy arrived right on time. His hydro jet machine was much different that the first one from the other plumbing company. He went up on the roof and started the jetting. A completely different story that the day before as the water did not completely back up into the sinks. He came down several times to check the progress. Finally the clog cleared and the sinks are running perfectly clear and fast. Randy saved the day and saved me the mistake of allowing my floor to be dug up when it wasn’t necessary. He said there was no proof that there was a break in the pipe just that the clump of stoppage had been compacted and wouldn’t move. I will recommend Rooter Alert Plumbing without hesitation!