The two man crew showed up on time, with all the right equipment. The service was pretty straight forward as the access point was easy to reach. The team started the job after about ten minutes onsite which was just the right amount of explanation of what they were going to do and setting up. They did their job perfectly and patiently explained what we were seeing. After they finished they gave me a CD exactly as agreed.
As previously mentioned the purpose of the video inspection was to determine the condition of the pipe. The crew did find a problem and provided me a no pressure estimate before leaving the scene. Being a skeptic, I thought it was wise to get a second opinion. I did and the second crew from a different company found the same problem.
This is my second time hiring Rooter Alert and I would hire them again.