Don S. in Mission Viejo, CA
I called Rooter Alert right after 7 AM and they quickly scheduled a visit between 9 AM and 11 AM that same day. Plumber arrived on time, assessed the work and gave me an estimate. We proceeded with the repair and all work was completed and paid for by 12:30 SAME DAY. It doesn’t get… Read more “Don S. in Mission Viejo, CA”
Steve G. in Mission Viejo, CA
The two man crew showed up on time, with all the right equipment. The service was pretty straight forward as the access point was easy to reach. The team started the job after about ten minutes onsite which was just the right amount of explanation of what they were going to do and setting up. They… Read more “Steve G. in Mission Viejo, CA”
Behrooz A. in Rancho Palos Verdes, CA
We had a slow draining kitchen sink that turned into a backup. We had purchased the “$199.00 Coupon” for this job. The crew did an inspection and identified the problem line as well as the main line. Then proceeded to clean the kitchen drain line of its blockage. They did the same for the main… Read more “Behrooz A. in Rancho Palos Verdes, CA”
Harry W. in Laguna Niguel, CA
My sewer line was totally clogged with roots and needed the above service. I had the service provided by another company 18 months ago and was charged $1000. When it occurred today, Rooter Alert Wholesale Plumbing came out within a couple hours of calling them. They were amazing, so I tried to tip the employees… Read more “Harry W. in Laguna Niguel, CA”
Ryan H. in Los Angeles, CA
these dudes cleaned my pipes. and by cleaned my pipes, i mean cleaned my pipes. we are a hillside property and have a drain that every two years or so slows down. we have had it blasted many times, over many years as it leads to the main sewer line. what i have heard from… Read more “Ryan H. in Los Angeles, CA”
Paul J. in North Hollywood, CA
Great! fast, easy to work with, courteous, clean, thorough in cleaning off the old hard water deposits on counter, neat, also kept us informed of arrival time.. very thoughtful of our time
Julie T. in Glendale, CA
This was a particularly stressful period as we had just moved in and the seller had not disclosed they had issues with the sewer pipe when they did laundry. So – our first load of laundry – at our new house – and you can only imagine. These guys came out, hydrojetted the sewer and… Read more “Julie T. in Glendale, CA”
Keith B. in Sherman Oaks, CA
I had a main sewer line blockage that I needed cleared. My regular plumber was unavailable, so I called Rooter Alert on a Sunday and talked to Tom who said he was the owner. I asked for a snake, but he suggested the Angie’s list special – Hydro Jetting with camera inspection. I thought it… Read more “Keith B. in Sherman Oaks, CA”
Daniel B. in Brea, CA
Excellent Job. They were fast, professional and ethical. They even gave me a discount and an additional refund because they lined less pipe than originally estimated. I would hire them again in a heartbeat and highly recommend for anyone with sewer problems that needs the sewer pipe lined. I work with a lot of contractors… Read more “Daniel B. in Brea, CA”
Donald L. in Porter Ranch, CA
Very well. I have used them for different jobs over the years. Honest and always looking to save me money vs. just padding work or charges. Typically same tech comes out which is nice and shows consistency on their end.
Sally T. in Northridge, CA
Great! They cleaned my pipes, removed some roots that were causing problems, and didn’t try to sell me extra services. They just gave me the facts. They were the third plumbers to look at the problem, and the only ones that told the truth. I will call them when we decide to do anything else… Read more “Sally T. in Northridge, CA”
Stephen P. in Santa Monica, CA
They showed up as scheduled and did the work quickly
Michael S. in Los Angeles, CA
They did a good job. They ended up doing some additional work for me, as he found some things that he said could be potential problems in the future. He was clean, neat and polite, and because of the great reputation they had with Angie’s List, I went forward with the additional work.
Judith C. in El Toro, CA
He did a good job. The drainage has been good without difficulty since.
Linda B. in Monterey Park, CA
First, let me say that I called this company because of the reviews I read on Angie’s List. I wasn’t disappointed at all. The workers here went beyond the call of duty to make sure I was happy with their work. I called for the hydro jet unclogging $199.00 deal, and was immediately told that… Read more “Linda B. in Monterey Park, CA”
William D. in Woodland Hills, CA
A large truck and a crew of 2 men specializing in hydro-jetting sewer lines showed up to clear my sewer line, which had become completely blocked with tree roots. In approximately 60 minutes they cleared the line and confirmed that it was clear by letting me watch the whole operation on a display screen and… Read more “William D. in Woodland Hills, CA”
Jack H. in Brea, CA
My upstairs toilet was backing up. Toilet was already off when the plumbers arrived. They ran water through the drain along with the camera snake and was eventually able to punch through and clear the build up. Derek & Darryl did a great job and are very easy going. I would not hesitate to call… Read more “Jack H. in Brea, CA”
Mike D. in Newport Beach, CA
Prompt. Responsive to questions and possible solutions. All Business. Knoweledgeable . No hidden costs. Problem Solved. Clean up perfect. Saved $ Thousands over previous excavating bids. Not to mention the destruction of Backyard that others wanted to do. All in all a painless experience for this homeowner.
Randy P. in Laguna Niguel, CA
Kitchen sink drain tree root clog cleared, plus drain line and main line inspected with video camera.
Rick A. in Desert Hot Springs, CA
The process went exactly as I hoped it would. Within 15 minutes of arriving we were able to find 2 substantial leaks in the plumbing ventilation system. If I had this problem again I would hire them to help me diagnose it.
Lizette E. in Diamond Bar, CA
They completed the project for me just fine. Description of work: I purchased a Big Deal for $75 Main Line, Sinks, Tubs or Shower Electric Snake Drain Cleaning. FULL YEAR WARRANTY INCLUDED!
Nick G. in Seal Beach, CA
Great. The staff was punctual and professional. They did not try to get to me to buy any other services from them. Plumbers usually lie and tell you you need a whole bunch of other services that cost a ton of money. Description of work: Unclog main line.
Fanny L. in Los Angeles, CA
It went very well- it’s the second time I’ve used the company and I will continue to use them! They also fixed a mistake another plumbing made. They’re very knowledgeable, honest, and did not try to over charge. Description of work: $199 for Hydro Jetting Main Sewer Plus FREE Video Sewer Camera Inspection. They came… Read more “Fanny L. in Los Angeles, CA”
Thomas H. in Long Beach, CA
It was the weekend before Christmas, and my main sewer line was backing up into my front yard once again. This was the third time in a year that I have had this problem. I called my usual plumbing company who had twice unclogged the drain with the mechanical, rotating snake at a cost of… Read more “Thomas H. in Long Beach, CA”
Eugene C. in Rancho Palos Verdes, CA
I think they were good. They did a good job. Everything was fine. They cleaned everything out. I remember like not being aggravating which means they were probably on time and did what they were supposed to do. Price was fair for the work they did. They were fine. They were good.
Cindy N. in Los Angeles, CA
Thank you Rooter Alert ~ I wish I had an electrical company that I could depend on to provide prompt, quality service for a fair price that you do! It’s bad enough when something in your house needs repair, but when you have a people whom you know will take care of the problem and… Read more “Cindy N. in Los Angeles, CA”
Douglas R. in Arcadia, CA
I feel really good about it because they didn’t have to dig a trench. They completed everything in 2 days. Description of work: I purchased a $295 deal for a hydro jetter with a 3 year warranty to completely remove roots and grease. They came out to check everything out and they discovered a critical issue.… Read more “Douglas R. in Arcadia, CA”
Claudia J. in La Crescenta, CA
They did a great job. They were able to get us an appointment very quickly, which was important. They showed me a video of the snake as it was going into the drain. Communication with the technician was good. Description of work: They snake drain cleaned our main line. The work took one person between… Read more “Claudia J. in La Crescenta, CA”
Rick R. in Laguna Beach, CA
Joe and Greg did outstanding job cleaning out a clogged main drain line. Professional and friendly. Top-notch!
Joseph F. in Fullerton, CA
We had used this company previously to do some major work and had saved their number for any possible future work. They were as efficient this time as the last time. Great company. We will continue to save their number. Description of work: Snake out a drain.
Alyse F. in San Diego, CA
The provider was by far the best plumber we have worked with in over 3 years. He was courteous, honest, and super knowledgeable. They contacted me immediately to set up an appointment and were quick to set up an appointment (less than 24 hours). I would definitely recommend them for any plumbing issues.
Art C. in Glendale, CA
They unclogged the drain and cleaned up the drain area.
Gerald D. in Hermosa Beach, CA
They were on time and are going to give me an estimate for other work. They looked in the main the drain and did work cleaning in the bathroom drain. Description of work: I purchased a big deal for $69 Main Line, Sinks, Tubs or Shower Electric Snake Drain Cleaning.
Beatriz R. in Ladera Ranch, CA
Team was on time, quick and efficient. Gave us great advise on drano and other “un clogging ” products. Took care of my problem perfectly.
Alexander P. in Woodland Hills, CA
Great work. Honest people on a warranty call at no charge. Description of work: Snaked a drain and hydro jetted kitchen line.
John M. in Long Beach, CA
They were on time within their estimated window of time and provided a 30 minute warning call. Inspection was performed without issue and took a minimal amount of time. Plumber was polite and friendly and answered any questions I had. He was unable to reach the sewer main from the cleanout due to a strange… Read more “John M. in Long Beach, CA”
Gerald A. in Carson, CA
It was excellent. It worked out really well. I didn’t have any problems. It was all preventive maintenance. Everything seems to be working very well. Only one worker came. He was punctual, courteous and prompt. He cleaned up after himself. There were no surprises or whatsoever.
John B. in Tustin, CA
Rooter Alert came out and snaked the main sewer line from the house. They found that tree roots had clogged the line. The work was done on time, quickly, and for the quoted cost. We arranged and paid for everything on line, which was convenient for us. Would use and recommend them in the future.… Read more “John B. in Tustin, CA”
Patricia H. in Santa Fe Springs, CA
The service was fine. I have used them again and that was my second or third time using them.
Homeowner in Pomona, CA
They immediately looked & found things that the other 5 plumbing companies, I got estimates from, did not. They were very knowledgeable & answered all questions with patience. They were lower than all the other quotes & had a whole other direction to take, that would fix the problem permanently.
Vicki L. in Cypress, CA
Very good. The person performed the service was nice, honest, and very professional.
Bob S. in Laguna Niguel, CA
Rooter Alert did a great job. They came out the same day I called them. They cleaned the drain out and inspected it with a camera. Joe and Bob were very professional. I would recommend this company.
Sherry R. in Burbank, CA
Delivered as promised. Friendly and professional.
Richard E. in Diamond Bar, CA
Using cameras they check the main line to determine cause of clogging. They cleared the main line in two places, replaced a broken toilet that I furnished. Very professional.
Mark M. in Rancho Palos Verdes, CA
50 year old house and stinky wet patch of ground near lot line where county sewer lurks – uh oh! Main problem was steel rod used by landscapers many years ago – was driven through sewer pipe in the backyard. Additional problems discovered: lack of clean out fixture to give the plumbers access, and the… Read more “Mark M. in Rancho Palos Verdes, CA”
William A. in Whittier, CA
Happy with the work that they completed. They were on time and was quick to respond.
Bryan H. in Santa Monica, CA
Rooter Alert was prompt and professional. The guys showed up on time, knew their stuff and got right to work. First they evaluated by sewer line which I was aware had roots growing into. They hydro-jetted the line to get a more thorough evaluation. (Even told me of an Angie’s List coupon to cut the costs) … Read more “Bryan H. in Santa Monica, CA”
Mike F. in Whittier, CA
Companies/people like this make giving reviews worthwhile. I had already reviewed them for a service they did for me on Angie’s list, but what happened over the weekend just shows how great they are. I wish I could give more than 5 stars.This past weekend, I woke up to about 4 inches of brown, stinky… Read more “Mike F. in Whittier, CA”
Nat A. in Irvine, CA
Performed as expected. Professional, courteous.
Marius N. in Northridge, CA
Easy company to deal with and work was thorough and completed as promised. Will use again in the future.
Delia S. in Whittier, CA
Rooter Alert was here within 2 hrs, Cleared the pipes to the main line and all done within about 40 mins. Washing clothes now with no back up anywhere. Very satisfied. Thank you Rooter Alert and Angie`s List.
Maureen M. in Culver City, CA
Fast, clean, efficient. Description of work: Replaced water heater.
James B. in Canoga Park, CA
Originally bought $199 Big Deal for hydro jet cleaning but after camera inspection showed no clogs at all, the main office agreed to charge me just for the inspection, which was the $125 big deal. On time and pros.
Robert M. in Fountain Valley, CA
Great. He arrived on time, snaked the pipe and cleaned up afterwards. Quick and easy.
Scott R. in Costa Mesa, CA
Found a root ball taking up about a quarter of the line when doing a video of sewer line. The city had a sewer lateral assistance program that covered 50% of total cost to $1250. I had Rooter Alert install 2 clean out lines that were needed in order to do the original Angie’s list Hydro Jet… Read more “Scott R. in Costa Mesa, CA”
William D. in Calabasas, CA
Arrived promptly. Performed professionally at a very reasonable price and I am completely satisfied with their work.
Ryan B. in Gardena, CA
The Rooter Alert guys showed up on time, assessed the issue and cleared the clog. It was a little bit tricky, but they were able to use a camera to assist and then proceed with the most effective treatment. Great work. Neat and tidy. friendly. I put their contact info on my refrigerator for future… Read more “Ryan B. in Gardena, CA”
Trasia A. in Orange, CA
They came out to clear the main line with a snake but it would not clear so they came as quickly as possible the same day and performed Hydro jetting on that same line. The Jetting worked great and until now it is still good. They even left a reasonable estimate to prevent this problem… Read more “Trasia A. in Orange, CA”
Jake J. in Vista, CA
It was successful. I will probably have to use them again pretty soon; I have a sewage root problem. It was good. I was happy with the service. They did a great job. I will use them again as long as long as the rate is still good. I got a significant discount through the… Read more “Jake J. in Vista, CA”
Robert G. in Westchester, CA
Did a great job. Since the roots grew back they honored their 3-year warranty. No questions asked. We are now looking for a more permanent solution .
Frank D. in Valley Glen, CA
Rooter Alert responded quickly to my call for service and the technicians called to let me know that they would arrive 30 minutes before their scheduled time. Joe and Tom did an excellent job performing main sewer line cleaning and root removal at my property. They also showed me a camera monitor view of my… Read more “Frank D. in Valley Glen, CA”
Lorna H. in Lakewood, CA
They showed up on time–early even. They did the job for which I paid them. They did a great job and charged a fair price.
Jeff F. in Irvine, CA
Great communication on scheduling and follow-up by the owner. We had a clogged kitchen sink on Sunday afternoon and I received a schedule call back (to my surprise) early Sunday evening for the next day. I also received another courtesy call when the tech was 30 minutes away so that we could anticipate the arrival… Read more “Jeff F. in Irvine, CA”
Kathy W. in Redondo Beach, CA
Very professional, we recommend their service to anyone who is in escrow on an older home. Description of work: Scoped the sewer drain on a house we were thinking of purchasing. We walked away from the escrow because of 20K in damage to the pipes. Money well spent! Will use again when we find another… Read more “Kathy W. in Redondo Beach, CA”
Mark M. in Rancho Palos Verdes, CA
While the cost of service was large the effort was large (including excavating more than 10′ deep to access the county sewer line). Roughly four teams of people worked on the job through the various phases, and all employees were hard working, polite, and professional. I was pleased to see attention to safety, including the… Read more “Mark M. in Rancho Palos Verdes, CA”
Sandra S. in Burbank, CA
Purchased more than a year before used. Extended the warranty without questions. Best clean-out ever of an ongoing problem. I’d use them again
Michael K. in Glendale, CA
Fine. They actually had to do more than was anticipated, and charged relatively little for the extra work.
Harvey T. in Irvine, CA
They did what they needed to do. The experience was fine.
Jennifer L. in Orange, CA
The guys were on time and very efficient. They cleaned out the external drains around the house, and only ran into trouble where there is a possible pipe break. They cleared the line up to that point and afterward, and gave me the approximate location of the break.
Jenn S. in Hollywood, CA
Loved the guys that came out. Very professional, helpful and they cleared the roots. I really liked the guys that came out and they were responsive, honest and great. I will use those guys again. Description of work: Hydro jet roots in my main line.
Jeff D. in Sherman Oaks, CA
They were great. On time, professional, even looked at some other lines and didn’t charge me an arm and a leg.
Ed H. in Pacific Palisades, CA
I purchased the service through a special on Angie’s List (although, since Rooter Alert is based in Orange County, I called them before purchasing to be sure that they serviced my area (West LA), which they did). From that phone call and the one thereafter to schedule the service (for their first available appointment, which… Read more “Ed H. in Pacific Palisades, CA”
Christopher B. in Laguna Hills, CA
We had a blocked sewage drain. I had a plumber come out to try and snake the pipe but he was unable to get past about 60 feet down the pipe. Rooter Alert came out and ran a camera down and found the blockage (tree roots) about 80 feet down the pipe. (Our property is… Read more “Christopher B. in Laguna Hills, CA”
Linda O. in Mission Viejo, CA
Rooter Alert came to my house on time, they were professional, and I would recommend them highly.
Mototaka M. in Orange, CA
They arrived on time and did exactly what they were supposed to do. They were very professional and I was very pleased with their service and would recommend them to others.
James A. in Big Bear City, CA
It went great! I used this company about a year and a half ago an it went great then and it went great this time. They inform you what services they offer but don’t try to push anything on you. I will use this company again and highly recommend them. They are honest, straight forward… Read more “James A. in Big Bear City, CA”
Melissa C. in Santa Monica, CA
My experience was fine. They were able to come out shortly after I purchased the deal. I didn’t have to pay anything additional. There were two people here doing the work. Description of work: I purchased a deal for $69 main line snake drain cleaning.
Elizabeth A. in Los Angeles, CA
This man was very nice, knowledgable, and patient. He did an excellent job, and I would recommend him to my friends and neighbors.
Lorinda D. in Huntington Beach, CA
I had hired another plumber through Angies List who made the issue worse. When I called Rooter Alert Plumbing I was surprised that they could come out on a Sunday without extra charge. Mike scheduled the appointment and called the next day to confirm the arrival time. Randy arrived right on time. His hydro jet… Read more “Lorinda D. in Huntington Beach, CA”
Morgan G. in Highland Park, CA
Quick, good service, very professional and knowledgeable.
Nahid A. in Irvine, CA
They were amazing. I had 2 other plumber came to look at the issue and they all asking for drilling the slap and they were not even sure it my problem or the city. I called Rooter alert and boy I was glad hat I did.. Thank you for the amazing work and knowledgeable staff.… Read more “Nahid A. in Irvine, CA”
Aida C. in Claremont, CA
It went well. Chris was beyond awesome. Helped with the removal of some bricks that my cement workers placed in front of the drain years ago, which by now were fused together. He didn’t even flinch at the horrible critters we found in that mess. Totally professional and courteous. Description of work: Unclogged a very… Read more “Aida C. in Claremont, CA”
Sieng S. in Pomona, CA
It worked out fine. They came and did the work; it was satisfactory.They sent 2 plumbers who were at the home for 1 hour.
Kevin D. in Upland, CA
They plumber was a terrific guy and I was most happy with the service. I’m writing this review now as I have another service I need done, and needed to look them up. Fast service, good people.
Emma H. in San Diego, CA
Rooter Alert did an excellent job with the project. They were professional, tidy and thorough. I would highly recommend their services and would not hesitate to use them again if I have any other plumbing issues. Description of work: Rooter services hydro jetted my lines, video camera lines before and after hydro jetting. sawed, cut… Read more “Emma H. in San Diego, CA”
Anne M. in Riverside, CA
Plumbers showed up on time, ready to work. This is an older home, so there was some difficulty with the clean outs, etc. They were able to work around the issue and had the drain open in less than an hour. The area was clean when they left.
Ricky H. in Temecula, CA
Rooter Alert was able to provide service within 24 hours to clear a clogged drain in the kitchen. The service rep. was friendly, helpful, and very efficient. The plumber arrived on time, cleared the clogged line with an electric snake, and left the area clean. I highly recommend Rooter Alert and will use them in… Read more “Ricky H. in Temecula, CA”
Weiwen Z. in Mission Viejo, CA
They had to reschedule the original morning service time to afternoon time of the same day. They were very professional, checked the sewer line with camera for tree roots regrowth before they started. There was minimum regrowth of roots, maybe a hair line in couple of places. They proceeded to hydro jet the sewer line… Read more “Weiwen Z. in Mission Viejo, CA”
Matthew R. in San Diego, CA
The service went fine. They ended up finding out that our drain was clogged by roots. They advised that we contact our landscaper to resolve that issue. The company was very responsive and easy to schedule with. They came out the same day I purchased the deal. Two technicians came out for the first visit.… Read more “Matthew R. in San Diego, CA”
Greg J. in Playa Del Rey, CA
Rooter Alert scheduled my appointment so that it was convenient for me to be at home from work. They advised me of the minimum 2 hour charges and the cost. They called the day before to reconfirm the appointment, and then called again about an hour before arriving. The came on time, and I showed… Read more “Greg J. in Playa Del Rey, CA”
Jeeda J. in Van Nuys, CA
They were efficient, easy to make an appointment with, courteous, they did a good job.
Robert G. in Encino, CA
Great job. Guys were friendly, courteous and professional. 2 days prior they gave me an 8am-12pm window, and I asked that they come as early as possible because I had plans at 10am. Last night they called at 6pm and said they’d be here at 8. This morning they called at 7:20 and said they… Read more “Robert G. in Encino, CA”
Art W. in Long Beach, CA
The best. Nothing but praise for this company. They communicate well, are extremely fair, very honest, know what they are doing and help you understand how things work and how to prevent future problems. Did a much better job than Roto Rooter for much less. Wish I’d found them years ago!
Samuel P. in Lynwood, CA
They discovered correctable faults in plumbing.
Rick E. in Gardena, CA
Great service and reasonable prices. I would definitely recommend Rooter Alert Wholesale Plumbing & Sewer Contractor
Garth N. in Brea, CA
Unblocked drain using high pressure hose – was cleaned out in a few minutes.
Danny V. in Ontario, CA
Excellent. Pipe was easily identified and fixed. Description of work: Ran snake, unclogged main line, identified crushed pipe with a telescope, marked location of pipe and how deep the pipe was.
Cassidy U. in Laguna Beach, CA
Everything seems to be working well, we have two dvds of the pipes, one before and one after. The toilets have been set properly and we have a warranty for the liner and the new pipe work that was done.
Diana Z. in Fullerton, CA
The service was done in a timely manner. The technician was patient to answer all my questions and provided a DVD of the recorded sewer line inspection. The next day I also received their quote on the estimated work to install a sleeve into the sewer pipe.
Greg W. in West Hollywood, CA
Arrived on time, did a great job, were professional and charged the quoted price. Will use them again.
Jenny L. in Downey, CA
These were the best plumbers I’ve ever used. I wish I had reviewed earlier as I forgot the names of the two young men who came to the house but they were both very professional, prompt and great at explaining things. Part of my problem ended up being a corroded pipe with they also replaced… Read more “Jenny L. in Downey, CA”
Jorge R. in Downey, CA
Very well, there were on time and performed the job as advertised. Would use again.
Fuad W. in Anaheim, CA
Although the entire work performed was costly but I am totally satisfied with the work performed. It gave me a great deal of a peace of mind having my property built on a slap concrete. I am indeed pleased to have been introduced to such a reliable and competent company and would not hesitate to… Read more “Fuad W. in Anaheim, CA”
Jai S. in Chatsworth, CA
The service was very good and cleaned the main sewer line very successfully.
John M. in Cypress, CA
They were quick to answer my initial call, quick to come to my house, the next day if memory serves, and almost a year later the line still drains quickly.
Darren B. in Valley Village, CA
They did a great job and even charged me less then the quote.
Darren S. in Orange, CA
Fast, on time, extremely reasonable on price,and polite.
Charles Y. in Riverside, CA
while this was just a simple camera inspection, the service person was on time, clean and professional. i would not hesitate to use their service again.
Jenn S. in Hollywood, CA
Went well. They came out and jetted roots. Professional. Would use again.
Tristan S. in Redondo Beach, CA
These folks fixed our leaky sink with a fair and well done new install (faucet and garbage disposal). Their prices were reasonable and the work was done quickly and with no fuss. Give them a shot.
Nicole P. in Santa Ana, CA
Saved our butts. I bought a deal on Angie’s list for hydro jet service and they came out within a few hours and cleared up our main line. Our plumber that came out just before hand couldn’t fix the issue and actually told us they thought there was a break in the main line and… Read more “Nicole P. in Santa Ana, CA”
Lynn M. in Los Angeles, CA
They were very confident and we were satisfied. They sent out a good crew who came out and did what they said they were going to do. We found out that there were some options of what we could do more. We wound up having the whole sewer line lined and we paid additional. We… Read more “Lynn M. in Los Angeles, CA”
Johnna T. in Pacific Palisades, CA
Quick and professional with excellent clean-up. The kitchen sink, dishwasher and washer line was totally clogged, but now it’s fixed. I’m very satisfied with the service.
Ferdinand A. in San Gabriel, CA
It went well. Would use them again. Thank you! Description of work: Hydro jet the sewer.
Sara C. in Glendale, CA
We bought the $99 drain clean-out to clear a clog in the bathroom drainline and the $199 hydro-jet deal to maintain the main line, which was not clogged. Technicians showed up on time and worked quickly. We were happy with the work and would hire them again.
Fay G. in Calabasas, CA
They fixed the problem! The people were very professional and friendly! They worked about 2 hours getting it done and they cleaned up well. Description of work: I purchased a $275 big Deal for a Hydro Jetter. FULL 3 YEAR WARRANTY! Removal of Roots & Grease. Including a FREE Video Sewer Camera Inspection w DVD Copy… Read more “Fay G. in Calabasas, CA”
Karen E. in San Diego, CA
It was with great relief that the workman informed me that I had no problems in my sewer line–no roots, breakage etc. I had been told 6 months ago when a toilet wasn’t flushing properly that I had roots in my system. I was told that the toilet should be taken up and a pix… Read more “Karen E. in San Diego, CA”
Charles D. in Los Angeles, CA
Went very well. The guys were professional, communicated clearly, did as promised and more. No bait and switch or add-ons for an additional fee. (Not always the case with this kind of job.) Would (and probably will) use them again. Description of work: Hydro jet cleared our main waste line. Examined line with camera and… Read more “Charles D. in Los Angeles, CA”
Ryan B. in Gardena, CA
Kitchen/Garage drain was clogged. The Rooter Alert guys showed up, assessed, and cleared it out. nice guys. will certainly use again.
Donald O. in Torrance, CA
My house was sold to me a few years ago with the understanding there was a minor root problem in the main sewer drain near the parkway. Knowledge of the root problem weighed heavily on my mind and I eventually looked to trench-less technology sewer pipe repair as the perfect solution. The guys executed the work… Read more “Donald O. in Torrance, CA”
Tim H. in Orange, CA
The service was performed as expected. They were here when they said they would be. I would use them again and recommend their service.
Michael M. in Newport Coast, CA
First experience with Rooter Alert and was very pleased. They scheduled same day, gave us a specific and narrow window for their arrival, the technician/plumber showed-up right on time, did the work efficiently, explained what he was doing, and made sure we got to use our Angie’s list coupon so we were charged the discount… Read more “Michael M. in Newport Coast, CA”
Grace A. in Riverside, CA
They called and gave me an appointment time that was conducive for me. They called when they were 30 mins away and got here right ontime. The job was completed in good time, I am glad that I used this plumbing company for my job,
Nancy J. in Claremont, CA
Wow. We’ve lived in a third floor loft in a condo for almost nine years and the plumbing has been a nightmare. The washing machine and dishwasher back up into the kitchen sink and overflow through the ceiling of the unit below. We’ve had countless plumbers and rotor rooter companies out to snake through the… Read more “Nancy J. in Claremont, CA”
Jeffrey K. in San Juan Capistrano, CA
The technician was great! He called to see if he could come earlier than scheduled – which was perfect for us! He went right to work. In a matter of minutes had the drain running smoothly. When asked if we should be doing this with other drains in the house, he recommended an honest answer.… Read more “Jeffrey K. in San Juan Capistrano, CA”
David L. in Granada Hills, CA
Everything went great!!! On time, did job properly and in a timely manner. Service also comes with a 1-year warranty which I was very pleased with. I would definitely use them again and refer them as well.
Troy S. in Newport Beach, CA
The guys showed up on time, were very nice and respectful. They asked some quick questions on what the issue was and then began investigating to confirm the issue. After discovering that my main was fine, and that the issue was with the City, they then worked with the City to dispatch a crew. They… Read more “Troy S. in Newport Beach, CA”
Christa N. in Hermosa Beach, CA
These guys were great! They showed up on time and had it fixed within an hour. We knew the price upfront so no surprises. We’re very happy with their service.
Joe E. in Torrance, CA
Showed up on time. They came a couple of days later. It was nice to call and have someone pick up the phone, everyone I shopped around on Angie’s list seem to have only answering machine. I received a second call to make sure it wasn’t an emergency, and needed someone sooner. It was slow… Read more “Joe E. in Torrance, CA”
David L. in Los Angeles, CA
Provider was punctual and took care of the issue quickly. Also provided detailed advice on how to avoid such a clog in the future. Highly recommended, would work with again.
Mark P. in Hacienda Heights, CA
Company provided good service with no drama. No upselling, like the “smell good plumbers” always seem to do. They also provide an explanation of what they were doing. They cleaned up all areas of work. They did all work at a great price. They even charge me just $50 for the extra work I requested.… Read more “Mark P. in Hacienda Heights, CA”
David M. in Los Angeles, CA
They came on time and were very professional in their work. They hydro-jetted (high pressure water) my sewer line to clean the sewer of tree roots. They snaked a video camera down the sewer to the City connection in the street before and after the hydro-jetting and provided me with a copy of the video.… Read more “David M. in Los Angeles, CA”
Patrick C. in Irvine, CA
My experience was great! They were very efficient and quick. They were on time and knowledgeable. They were also very polite. Description of work: I purchased a deal for $199 for hydro jetting main sewer plus free video sewer camera inspection.
Anna W. in Glendale, CA
They were the 3rd company that came out, every other company came out, told me my pipes may be broken and some company provided a $1100 estimate for repairs. Rooter Alert came out, snaked my drain, problem solved and no problems. I think this company is honest and upfront. I appreciate them not trying to… Read more “Anna W. in Glendale, CA”
Devan R. in Los Angeles, CA
Excellent. John and his team are first class. They did the job as they explained and quoted it to me. Through each step they made sure that I inspected what they has completed. John took extra care to make sure that they when they re did the concrete in my driveway they got it as… Read more “Devan R. in Los Angeles, CA”
Garry C. in La Mirada, CA
They came early and they cleared the drain quick and easy. They guy who came was nice and professional. Price was great for the service.
Phyllis S. in San Clemente, CA
It went well. I was very pleased, Mike was very professional. Quick, clean and solved the issue right away.
John R. in Hawthorne, CA
When I originally moved into my house, the contractor told me I needed it, but they wanted to charge me $3,000, so I thought this price was good. The workers were great. I would tell others that if they need the work done, they’re a good company to use. Everything turned out great.
Kris B. in Tustin, CA
Went well. Technician unclogged the drain and discovered a broken drain snake in the pipe (left by the previous homeowner). Gave a quote for pipe replacement. I will use them when the time comes to make this upgrade. Description of work: Snaked drain and took video of pipe.
Josh G. in Rancho Palos Verdes, CA
I purchased a $275 deal for hydro jetter with a full 3 year warranty to remove roots & grease. Includes free video sewer camera inspection w dvd copy (up to 2 hours). It was just a preliminary service. It was fine.
Tricia L. in Playa Del Rey, CA
Excellent honest service Very nice and respectful.
Viginia K. in Altadena, CA
They cleaned out the sewer line that runs underneath my driveway. The technician explained the problem and the procedure, and made a DVD of the clean out, which he gave to me. Very good service.
Mark P. in Fullerton, CA
The workers were great and they do a really good job. They are excellent at cleaning up after themselves. They were very prompt. I have used them in the past and plan on using them in the future. I would recommend them to anyone. Description of work: I used the big deal of Rooter Alert… Read more “Mark P. in Fullerton, CA”
Suzanne D. in San Dimas, CA
On time, went to work immediately, understood issues, fixed everything, month later still perrrrfect. Description of work: Fixed requested shower drain, vanity drain, sewer.
Christy S. in Westminster, CA
They showed up right on time. Did a Great Job. They were both very pleasant. They picked up as they went and cleaned up everything very well. And there was a lot of unpleasant stuff that came out of the house drain. They were in and out in about an hour. Great Job. Highly recommend them. Description… Read more “Christy S. in Westminster, CA”
Charles O. in Anaheim, CA
The service went really well. I am in the trade and I pretty much know what they are doing. They had it all together. I liked what they did.
Justin R. in Studio City, CA
They did a really good job. Scheduling was awesome and they were right on-time. They let us know they had a deal on Angie’s List and we paid through Angie’s List right then and there. If he hadn’t told me about the special it would have been quite a bit more. Communication was great with him and… Read more “Justin R. in Studio City, CA”
Craig R. in Long Beach, CA
It was great. They came in they did what they needed to do and it was hassle free.
Shari A. in Reseda, CA
They worked very hard to clear a drain that a different company couldn’t clear. I am very thankful, they saved me from having to break up concrete and replace ! Thank You Rooter Alert.
Corinna B. in Riverside, CA
I was more than pleasantly surprised to find such an ethical, compassionate, competent, and committed team. The team were prompt, diagnosed and fixed the problem, and then identified root causes of the problems. They worked with me in an emergency and were able to solve a problem over a holiday. I have worked with Tom… Read more “Corinna B. in Riverside, CA”
Elizabeth G. in Pico Rivera, CA
They had to take the toilet apart in order to get it fixed. They did a great job and were very polite. The best part of it was they cleaned the sewer and cleaned up everything before they left.
Paul H. in Beverly Hills, CA
Crew came promptly at the agreed time. Took a ;look at what was needed…. went at it and got the first main drain job done in very short time. Went to the second main drain and it turned out to be tougher than the first. Their Hydro-Jet /camera combination was amazing… I could see everything… Read more “Paul H. in Beverly Hills, CA”
Mike L. in Cathedral City, CA
My sink was clogged and I couldn’t use the sink or dishwasher. Dirty dishes were piling up. Lucky for me the plumbers were able to come the next day and fix everything. I didn’t expect next day service — and, generally, I wouldn’t expect it — but it’s great when it happens. And it’s great… Read more “Mike L. in Cathedral City, CA”
Homeowner in Pomona, CA
They immediately looked & found things that the other 5 plumbing companies, I got estimates from, did not. They were very knowledgeable & answered all questions with patience. They were lower than all the other quotes & had a whole other direction to take, that would fix the problem permanently.
Jenny K. in Costa Mesa, CA
The team of two arrived on time and called me before hand. The were professional, polite, and very friendly. Worked well together and were quick and efficient I have already used them again and remain very pleased…im so happy I found a company that does good work at a reasonable cost The estimate and camera… Read more “Jenny K. in Costa Mesa, CA”
Tim L. in Granada Hills, CA
We noticed water on the bathroom floor. Thought it might be a leaking wax seal. Then we notice a backup in the shower and the kitchen sink was draining very slow. Logged onto Angie;s, saw the $69 plumbing special and gave them a call. They had a man over in about 15 minutes. He took… Read more “Tim L. in Granada Hills, CA”
Jacqueline N. in Irvine, CA
Honest. Didn’t take advantage of situation. Even told me which coupon to buy to save money. Timely and called when they were on their way.
Jennifer H. in West Hills, CA
We have now used Rooter Alert twice in less than a month, both times they were great. The first time they came out in May we had a backup in our main bathroom tub. It was likely due to a hair ball that I couldn’t get to. I called Rooter Alert last minute with some… Read more “Jennifer H. in West Hills, CA”
Tatiana C. in Whittier, CA
The company was excellent in keeping me appraised of their schedule. They were friendly, professional, and informative. While working on the clean-out I was bragging on the good job the man who installed it did. Afterwards I realized it was the same company! I would definitely use them for future needs. Especially using Angie’s List… Read more “Tatiana C. in Whittier, CA”
Rita M. in Westminster, CA
The men were prompt,professional and did a great job. We will call them for any further plumbing concerns we have
Alan B. in Santa Ana, CA
Went well. Dvd they supplied showed obstruction coming from main line which is the responsibility of the Sewer department. Good job guys!!
Paul B. in Los Angeles, CA
Never fail. They come as scheduled and if needs fixing their quality of service and pricing for the job is practically unbeatable. I’ve used them many many times over a number of years. A++++ Description of work: Did the sewer video inspection!
Robert W. in Burbank, CA
The plumber came out on schedule, performed the work quickly–took before and after videos of the pipe which he gave to us. He noted that the border between our pipe and the city has some cracks which could be fixed if necessary by “top hatting” the area rather than replacing the entire pipe system. The… Read more “Robert W. in Burbank, CA”
Erica S. in Hollywood, CA
This company is awesome!!! A great deal!! They were clean, on time and honorable.
Karen W. in Los Angeles, CA
This has to be the most professional company I have dealt with in a long time. Prompt, friendly and professional. Would definitely refer them to others.
Tony S. in San Clemente, CA
The clog was a bit more than originally though and took longer than expected but they never charged me more than quoted. I appreciated that.
Michael S. in La Puente, CA
They came out as soon I sent out the request. They did everything they could to fix the problem, but it was much more complicated than I initially set out. They spent time working on the issue and since they could not solve it without a larger fix, they did not charge me the full… Read more “Michael S. in La Puente, CA”
Karen C. in Inglewood, CA
They used a water-propelled snake through my house mainline that included a video of the line. They discovered a problem with the closing of the line and the main sewer. They made recommendations on how to fix the problem.
Viet N. in Huntington Beach, CA
When my dishwasher was running it filled up both of my double sinks with icky water and took awhile to drain. I called Rooter Alert Wholesale Plumbing & Sewer Contractor and they were able to come out the same day (as they were in my area). Both plumbers were friendly, clean, and efficient. When we… Read more “Viet N. in Huntington Beach, CA”
Kadie Q. in Downey, CA
Everything went great and the guys that came out did a good job and were polite and professional. The only “problem” we had could have been our own fault since we were new to Angie’s list and desperate since our drain was clogged. We saw their coupon on Angie’s list and called and purchased the… Read more “Kadie Q. in Downey, CA”
Ronald C. in Torrance, CA
The plumber arrived on time and quickly rooted out the pipes that had been blocked by accumulated grease. The price was their discounted $99 which was a good price. He also offered some unsolicited recommendations to prevent future blockage. It was the best experience I have had with a plumber.
Helene R. in Los Angeles, CA
I had the incredible good fortune to find Rooter Alert on Angie’s List. From the moment I spoke with Georgina to schedule, I was impressed with their professionalism and diligence to get things done. The first visit was for a concern of what appeared to be mold forming along a side board in a bathroom.… Read more “Helene R. in Los Angeles, CA”
Nina J. in Los Angeles, CA
They were efficient, well-priced, responsive and competent. I would use them again.
Floriana A. in Newport Beach, CA
All went very smoothly. The work was performed in a professional manner. The technician was knowledgeable & very cooperative in explaining the procedure & results. We were extremely satisfied and will use them again.
Christine R. in Orange, CA
I did use them yes. They were wonderful. I compared it and they were cheaper. That they were fair, they did the job that I asked them to do 100%. They made recommendations that I plan on taking them up on but thy weren’t pushy, they did the job and they made recommendations and they… Read more “Christine R. in Orange, CA”
Margaret D. in Highland, CA
It went fine. I called the night before and they came out the next day. They came right out because it was kind of late when I called. I didn’t have to pay more. Then I got a letter because I needed more work and they gave me a price on that, an estimate. I’m… Read more “Margaret D. in Highland, CA”
Dirk D. in Buena Park, CA
I chose this company based upon their reviews in Angie’s list, and also based upon the fact that they indicated that they received phone calls late into the night. My shower drain stopped up at 9:30 pm, and by around 10 pm I was able to speak to the company representative and scheduled a plumber… Read more “Dirk D. in Buena Park, CA”
Nancy M. in Oceanside, CA
I used this company on the recommendation of my sister. They were very prompt and took care of the problem. The service person called me afterwards to explain exactly what was done. Send me an invoice by mail which I was able to take care of the next day. I would definitely recommend this company.
Ethan I. in Los Angeles, CA
Job performed efficiently. Not only was the guy kind and courteous, but he graciously diagnosed a problem I had with a leaking pipe and replaced a cap free of charge.
Michael S. in Tustin, CA
Guys we’re friendly, punctual, and very competent. Removed calcium deposits from sewer line and provided DVD of completed work.
Elisa A. in Montclair, CA
Great, arrived promptly and was very informative and helpful, bath works great.
Sanford C. in Yorba Linda, CA
Arrived on time. Courteous. Work went well and performed quickly.
Jeffrey E. in Westchester, CA
Superb. I have used this provider a number of times before principally at our rental property where this work was performed. They standby their work and they are prompt and responsive when I call them, even for weekend work. The price was discounted as part of an Angie’s List coupon, which is a great deal… Read more “Jeffrey E. in Westchester, CA”
Menna K. in Los Angeles, CA
Fantastic experience. Dino and Brett came out and worked on our line for hours. We are new home owners of a 1920s house and the previous owner had let the line go for years which lead to an overflow our first week in. They totally cleared out the line. We got a great deal $275… Read more “Menna K. in Los Angeles, CA”
Gary W. in Fullerton, CA
Bob was very good at what he does. He was very informative and professional. I was more than satisfied with his service and knowledge of the job. He deserves a pat on the back! Thank you!
Keith K. in Manhattan Beach, CA
Great service. We had a sewer line that had broken beneath our brick front porch, and rather than tear it out we had the pipes sleeved. They also installed a new clean out and cleared as many roots out of the line as they could. Because of where we live, our sewer line travels quite… Read more “Keith K. in Manhattan Beach, CA”
Delfina C. in San Bernardino, CA
Cleared kitchen sink blockage. Performed hydro jet service. Removed old cast iron pipes, Installed new pipes and clean outs. Got Video of entire pipe line to ensure it was totally cleaned all the way to street. Even gave me copy of video. They were awesome and would recommend to everyone.
Chris G. in Upland, CA
They snaked the pipe and it works great now. Very quick and painless. Description of work: Rooter Alert came out to my house to unclog a slow sink drain.
Edwin S. in Los Angeles, CA
Since I’ve owned the house, almost 20 years, we have recurring problem with tree roots in the sewer line. I’ve used this company before for hydro-jetting and camera inspection of the main sewer line. When I saw them advertise the foam root killer with 3 year warranty, I called them and they said this would… Read more “Edwin S. in Los Angeles, CA”
Maged B. in Rancho Palos Verdes, CA
Very good management, quick response to any concern. Manager Gary is a very decent and professional guy. I’ll definitely recommend to use them for any advanced sewer line problems. Description of work: Relining
Bonnie H. in Grapevine, TX
My tenants called me in Texas to say that they “washing machine was backing up into the kitchen sink.” Ugh…I hate being a long distance landlady! I went on Angie’s List and chose Rooter Alert because they had good reviews and a $99 drain cleaning special. I was surprised that they would go out to… Read more “Bonnie H. in Grapevine, TX”
Regina W. in Riverside, CA
They unclogged the main drain to my home. They had the best price and I did not have to compromise on service.
Dave Y. in Pasadena, CA
He was able to come within a few hours after calling on a Sunday. Although there was a special for $79 for the exact service in the Angies List November issue (and we did not see it until later the same day), we were later told that this was not available on weekends. However, our service… Read more “Dave Y. in Pasadena, CA”
Debra H. in Gardena, CA
Unclogged my backuped shower drain that was super nasty! The young man did an excellent job. I have them coming later on in October to do more work on my system. These guys are awesome! Description of work: Unclogged my shower drain.
Richard E. in Fountain Valley, CA
The technician was very nice. We have dogs and he was very nice even though they barked for 5 minutes. He came in and unclogged the drain which a knife had slipped down into the trap and caused. Description of work: Unclogged kitchen sink.
Laurel D. in Tustin, CA
I was very pleased with the work performed. The plumber was very professional and proficient at his job. Much appreciated! Thank you!
Martha B. in Topanga, CA
It can be hard to find someone who cleans/clears drains. I called with my coupons and everything, and they called me back and asked for more details. They then called back again to schedule service for the next morning. Fast! And sure enough, their guys were there half an hour early the next morning. They cleaned… Read more “Martha B. in Topanga, CA”
Andrew K. in Los Angeles
I bought a home built in 1957 which still has its original plumbing and sewer line. This sewer line would annually clog due to root intrusion and I would have to get the main line hydro jetted. When I would ask the different plumbing companies if there was a permanent solution I was told I… Read more “Andrew K. in Los Angeles”
Caroline K. in Yorba Linda, CA
They did a really good job. They were very prompt and gave us excellent service and very reliable.
Lisa W. in Riverside, CA
They did a great job! We have old pipes and other plumbers have to do repeat performances. This company did it right the first time!
Colleen O. in Pasadena, CA
The service was professional, he could tell by my explanation of the problem what it was (and what it wasn’t). He then checked the line with a camera and fixed the problem. I appreciated his clear explanations.
Shandra M. in Chino, CA
The two men were very courteous and informative and we would certainly use this company again. The drains are fine now and we had no mess when they were finished. Description of work: For the $99 coupon they rooted the shower drain which was slow. For a reasonable extra cost, they also rooted the kitchen… Read more “Shandra M. in Chino, CA”
Robert H. in Mission Viejo, CA
This was a fast, friendly solution to a messy problem. Dispensed free advice, didn’t try to sell me additional services. I would definitely call these folks again.
Cheryl B. in Los Angeles, CA
After using two local rooter cable plumbers to attempt to open a badly blocked sewer line (without success), I decided to call Rooter Alert, who I’ve used previously for hydro-jetting on another property. As this was essentially an emergency situation, with tenants unable to use their toilets or showers, I first tried a quick local fix. … Read more “Cheryl B. in Los Angeles, CA”
Deborah L. in Malibu, CA
They worked very hard to clear a line that another company was not able to clear. Thanks to Chris & Greg, we do not have to break up concrete and replace the line. They save us a lot of money. Thank you Rooter Alert! Description of work: Hydro jetted.
John M. in San Juan Capistrano, CA
Randy was very helpful. I purchased the special coupon, on line, while he was here. He snaked the toilet and we scoped the main line. In and out in a half hour. Description of work: Snake and video scoped the main line.
Libby P. in Los Angeles, CA
While moving my electrical panel, the electrician needed to drill down through concrete to install the grounding poles. On Friday he noticed that my sewer line was in the concrete nearby, but it wasn’t obvious exactly where it was. I jumped on Angie’s List to find a plumber who could locate and mark the position of… Read more “Libby P. in Los Angeles, CA”
Jonathan H. in Tarzana, CA
Fast, responsive, on time, thorough, helpful, friendly. Need I say more?
Portia D. in Riverside, CA
I wish I could recall the guy’s name because he was AWESOME. He was prompt, neat, courteous and above all knowledgeable. He tried multiple times to snake the drain before it actually worked. He tested his work several times to make sure the sink drained properly. He answered all my questions and provided additional insight as… Read more “Portia D. in Riverside, CA”
Mary F. in Van Nuys, CA
They’re a top notch outfit.
Nikki P. in Costa Mesa, CA
The service went well. I paid additional to have 2 additional drains cleaned. I thought the additional fee was reasonable. The technicians were clean and professional. I had no issues with scheduling and I would use this company again. Description of work: I purchased a deal for a Main Line, Sinks, Tubs or Shower Electric… Read more “Nikki P. in Costa Mesa, CA”
Edward B. in Garden Grove, CA
The week before after running several loads of wash, I noticed water on the floor and called Sears repair. They could find nothing wrong with the washer and suggested having the drain cleaned. — so I called Rooter Alert which we had used previously through Angie’s List to clean both bathtub drains. Rooter Alert suggested… Read more “Edward B. in Garden Grove, CA”
Pamela C. in Laguna Niguel, CA
They were actually early, called to let us know they would be here within 1/2 hour, did a fantastic job, were clean neat and respectful o out home. I definitely would recommend them.
William P. in Pasadena, CA
This service was more for piece of mind. We have lived in our home for nearly three years. We had the plumbing in and out of the house redone, but we didn’t know if we had clay or galvanized pipe heading to the sewer. Also, we didn’t know if there were any complications in our… Read more “William P. in Pasadena, CA”
John B. in Corona, CA
These guys were GREAT! Very professional and honest! Took the time to discuss all of the problems in my 4-plex building in detail. They could have tried to up-sell my on other services, but charged me their special rate of $69.00 and did what was necessary AND THEN SOME (at no extra charge!) There was… Read more “John B. in Corona, CA”
Martin F. in South Gate, CA
They were very thorough and the job went well.
Jeremy J. in Sierra Madre, CA
They were very efficient. They did a good job. They stuck at it for a long time and were successful.
Mike F. in Los Angeles, CA
If I could give them an A+ I would. From Crystal in the office to my Technicians Daniel and John, I could not be more pleased. I had a prior company come out, They charged me a lot of money, and I felt very uncomfortable about them afterward. They tried to scare me and did not fix my problem. I… Read more “Mike F. in Los Angeles, CA”
David F. in Yorba Linda, CA
Came out… were GREAT listeners to what my issues were. Established a course of action to resolve the problem. Scheduled and delivered as promised! Description of work: Determine the cause of the house/sewer clog and recommend a resolution.
Bryan L. in Calabasas, CA
They were great! They are on top of things. They helped saved us a lot of issues. There were no additional fees associated with the deal. Description of work: I purchased a $199 for hydro-jetting your main sewer drain line with complete root removal & pipe camera inspection.
Michael S. in La Puente, CA
They came out as soon I sent out the request. They did everything they could to fix the problem, but it was much more compicated than I initially set out. They spent time working on the issue and since they could not solve it without a larger fix, they did not charge me the full… Read more “Michael S. in La Puente, CA”
Rudolf W. in Glendale, CA
I had a ‘stopped-up’ kitchen sink. Two plumbers came out, evaluated the problem and quickly ‘cleared’ it. Everything went smoothly, efficiently and at a modest and reasonable cost. I’ve used these folks before, and happily recommend them most highly.
L Earle G. in Laguna Niguel, CA
They were on time, efficient and professional. The job went as expected and minimal clean up after installation. Even check sewer line after replacement to make sure all was in good order.
Angela A. in Long Beach, CA
Took about 45 mins and he used a 25′ snake. He cleared it and it works great now. He also was nice and professional.
Elizabeth P. in Los Angeles, CA
Scheduled an appointment on a Saturday, and they came the very next day, on a Sunday! The plumbers arrived as scheduled and on time; I even received a courtesy call about 30 minutes before their arrival. They were good-natured and well-mannered. Snaked the drain and pushed through whatever was causing it to drain slowly. They… Read more “Elizabeth P. in Los Angeles, CA”
David D. in Huntington Beach, CA
Rooter Alert gave me a free estimate of the issues we had and came back out to take care of the work. The people on the phone were polite and helpful and the plumber, Mitch, was knowledgeable and thorough. Our house was built in 1970, so in one case, the stem we needed was no longer available. … Read more “David D. in Huntington Beach, CA”
Landi R. in San Clemente, CA
That service turned out really well. They scheduled the service quickly after we purchased the deal. They have been the most reliable and they provide the best quality of service. They have the best staff ever too. Recently they were able to come out for my bathroom sinks. Before that we had some excavation services… Read more “Landi R. in San Clemente, CA”
Robert R. in Long Beach, CA
They did a great job, cleared the sink, were on time and very professional. Description of work: Cleared a stopped kitchen sink.
Sara F. in Los Angeles, CA
Very happy with service. Two employees arrived on time, checked sewer line (thankfully new and all clear) and provided us with a DVD. I would recommend.
Floriana A. in Newport Beach, CA
Did excellent work. Very clean & professional. Answered all our questions with a friendly, helpful attitude. Would use them again without a second thought…by far the best plumbing service we have used in the past 35 years.
Geoffrey S. in St George, UT
I’ve been using Tom’s company and services for years at both my homes and my apartments. I have never once been disappointed. His people are top tier and always fire on all 8 cylinders. I doubt I have ever had the same technician show up twice, which just reinforces what a power-house Tom is in… Read more “Geoffrey S. in St George, UT”
Scott M. in Irvine, CA
Used them twice for hydrojet of roots growing through main sewer drain and they have been fantastic in terms of service, friendliness and cost. Highly recommended. (And I never do Yelp reviews)…
John B. in Corona, CA
This company seems to be one of the few reputable and inexpensive drain un-cloggers out there. They work based on volume and providing good service. That’s exactly what I want as a landlord of multiple properties. I would highly recommend them. Description of work: Snaked a clogged shower drain.
Rita H. in Pasadena, CA
The technician was punctual and courteous. The job was completed and the technician cleaned up before he left. It was great and hassle free!
Brian K. in Oceanside, CA
The company sent a two-person team, who were very professional. They suited up to access our crawlspace, and quickly proceeded with the inspection, and followed up with an estimate for repair within 24 hours. They saved us a huge amount of money by finding that the corroded section of pipe they were looking at actually… Read more “Brian K. in Oceanside, CA”
Glenn J in Pacific Palisades, CA
Company was professional, responsive and on time. They fixed our problem in a timely basis and left the property in the good condition.
Ryan B. in Irvine, CA
I had a meeting run long and actually kept them waiting for a half hour, they were nothing but cool about it. After checking out the water heater outside, Mel thought to check the breakers. All of my appliances, aside from the water heater, were working. After realizing it wasn’t the breaker, he walks into… Read more “Ryan B. in Irvine, CA”
Vincent B. in Cowan Heights, CA
Appt. time was between 10 am-12 noon. I was given a call 15 minutes prior to arrival, crew arrived approximately 11 am. Drain was visualized and cleaned. Crew asked if I had a slow drain and cleaned out a shower drain on the second floor at no additional charge. Professional crew, good job. Description of work:… Read more “Vincent B. in Cowan Heights, CA”
Katie Y. in Van Nuys, CA
They were extremely professional and went above and beyond. Description of work: Hydro-Jetted my drain.
Shelly L. in Canoga Park, CA
It went well. Hydro-jetting solved the problem of having to have the line snaked every few months. This prices was so much lower than other quotes we didn’t think it was real! No problems with the clean out since this was done over a year ago!
Karen L. in Los Angeles, CA
This has to be the most professional company I have dealt with in a long time. Prompt, friendly and professional. Would definitely refer them to others.
Michelle R. in Torrance, CA
We had the no dig pipe relining done due to roots in our pipes. They did a great job, put the lawn back together like they were never there. EXCELLENT custumer service! I highly recommend this service and company.
Sandor S. in Beverly Hills, CA
Arrived later than expected but quickly spotted the blockage and cleaned out the tree roots. Took a video and gave it to me for future. No problems with blockage since then. Description of work: Hydro jetted my main sewer line.
Monica M. in Los Angeles, CA
Rooter Alert has been great throughout my relationship with them. I bought my house last year knowing it had an issue with roots in the sewer lines that the previous owners had treated every 6 months. I got one hydro jetting back in October, followed by another one in May, both of which were great… Read more “Monica M. in Los Angeles, CA”
Jack A. in Mission Viejo, CA
These guys are fantastic. Fast and 1/3 the price of others. They do jetting for most other plumbers so you are really cutting out the middle man and getting the same service. Jet your pipes about every 5 years and you will never have a blockage unless something is wrong.
Willa V. in San Juan Capistrano, CA
Very well. Squeezed me in to schedule at short notice. Used a water pressure snake to remove roots from drain. Provided a DVD using camera for the drain. Offered several options to repair drain at reasonable cost with competitive prices. Highly recommended and professional. Thank you.
The two guys gave a few tries and made sure the drain was cleared; very responsible and professional service!
James P. in Diamond Bar, CA
Excellent service and on time. Would use this company again.
Katherine C. in Anaheim, CA
The workmen did exactly what I hired them to do. They did it well, and gave me advice to avoid problems in the future.
Phil R. in Los Angeles, CA
My experience turned out great. They were prompt. Scheduling an appointment was fine. They were able to get the work done. Description of work: I purchased a deal for $99 main line, sinks, tubs or shower electric snake drain cleaning. They also replaced a faucet for me so I paid additional.
John M. in San Clemente, CA
Wonderfully! The snaked the drain and it works great! I have used their service before and I will continue to use their service in the future.
Dana P. in Lake Forest, CA
Young fella was polite, clean, courteous, his equipment was clean, all very small, no giant clunky machines dragged into the house…it was a breeze and I would try to find him again if I ever had a plumbing problem. Description of work: Sent camera down main drain all the way to street and let me… Read more “Dana P. in Lake Forest, CA”
Alvaro D. in Santa Monica, CA
I have used this company on multiple occasions and they always go out of their way to come as soon as possible even on week-ends with no extra charge. Other companies usually have a bit and switch tactic, but not this company. They go over and above all the others. I definitely recommend them .
Alex B. in Culver City, CA
Guys showed up on time and completed the job in under 1 hour. It’s a tough one so I am very impressed and satisfied. I would highly recommend them. Left a DVD showing how great the job went inside and out.
Kathy H. in Fountain Valley, CA
They came out right on time, and did an excellent job. Very happy with the work and have had no problems since.
Cindy T. in Long Beach, CA
The service rep that was sent was very nice and even took some extra time to help us with our bathroom sink and tub and toilet and advised us on what those problems might be; even flushed out our bathroom sink for us. All with our $99 paid coupon, which really only included unclogging one drain.
Wendolyn Y. in Rancho Palos Verdes, CA
We were so pleased with the work that Rooter Alert performed the first time ,that we contracted them to do further work on a main line installing a sleeve. They scoped the project at the beginning and at the end and gave us a cd to verify the work. Again, they were very professional and… Read more “Wendolyn Y. in Rancho Palos Verdes, CA”
Muhammad K. in Trabuco Canyon, CA
The task on hand became more difficult than expected but their team was committed to resolve the issue. They set up a secondary appointment to complete the task. I am confident they will take good care of it
Daniel M. in Redlands, CA
The technician was prompt and courteous. He checked the sewer line and determined that roots were causing the problem. He gave me a couple of options for a long-term solution and also said he could take care of the roots that day. He provided a DVD of the line before and after cleaning.
Erin B. in Huntington Beach, CA
Unfortunately older house and had to do a little more than anticipated but reasonably priced and very, very clean. Also, gave some pointers where I can access drain to clear it myself should problem arise again. Description of work: Cleaned out main drain to street.
Karla K. in Encino, CA
It went great! The guy showed up on time, cleared the main line and gave us a DVD of what our sewer line looks like in about 1 hour. He advised us of damage in our sewer line and how it should be repaired. We got an estimate and he said if we had him… Read more “Karla K. in Encino, CA”
Morey M. in Garden Grove, CA
The tech arrived ahead of schedule and was prepared for the task. After assessing the problem he selected the appropriate snake and tried to clear the clog. He had to make several attempts – the snake would make a wrong turn in the drain. Finally the snake cooperated and the clog was cleared. The shower… Read more “Morey M. in Garden Grove, CA”
Lorinda D. in Huntington Beach, CA
This is my second time using this company. The office staff were very pleasant and kept me informed of the repairman’s arrival. Andy, the plumber assigned to my job, arrived as promised and was very professional. The really nice thing about this company is that there is no hard sell for other services. The blocked… Read more “Lorinda D. in Huntington Beach, CA”
James D. in Baldwin Park, CA
We have used Rooter Alert in the past and their professionalism and service keep us coming back.
John R. in Riverside, CA
John and Dino from Rooter Alert showed up on time to perform the liner install. They cautiously dug down to the entry point avoiding a gas and water line that was close to the area. The guys then prepared the area of insertion and installed the liner. After just a few hours the job was… Read more “John R. in Riverside, CA”
Jenny K. in La Canada, CA
They’re good, I liked him very much. He showed me the video recording, and there was not much sales pressure. He showed me what was there and told me what to do to keep problems from happening. Description of work: They did a hydro jet cleaning and a camera inspection.
Arthur T. in Newhall, CA
Arrived on time. Presentable. Assessed situation. Scoped drains. Snaked drains. Fixed dishwasher. Fixed shower drain plate.
Robert C. in Dana Point, CA
Good service, will use again.
John B. in Lawndale, CA
These folks are okay. We had a traditional “leaky sink” problem, and they sent out a couple of guys to diagnose it. They pointed out some pretty obvious wear-and-tear, and so we agreed to install a new faucet and garbage disposal. I would supply the parts, and they’d do the installation. The tech that came out… Read more “John B. in Lawndale, CA”
Michael F. in Whittier, CA
I had a sewer line back up 2 weeks in a row. I called the local plumber who’s van I see around here. They came out and water jetted it to clear the roots both times. Their suggested was to replace 50 feet of pipe in my backyard that led to the city sewer. It… Read more “Michael F. in Whittier, CA”
Bill K. in Calabasas, CA
They used the camera to inspect about 300 feet of sewer pipe, I have the DVD. They used the Hydro Jet to clear out a large bundle of roots which had invaded the pipe. The camera then verified that the pipe was clear. They were friendly and very capable. I will use them again. Description… Read more “Bill K. in Calabasas, CA”
Pastor Jim Maines in Long Beach, CA
Your guys were great! Did a great job descaling the cast iron sewer line in our church basement! Saved us from having to dig up and replace the sewer line. I highly recommend Rooter Alert!!
Emilia F. in Los Angeles, CA
They went way beyond the offer. I have referred them to my neighbors. They were wonderful. Description of work: I purchased an offer from Angie’s List for a drain cleaning.
Sheri M. in Tarzana, CA
I have never seen a more responsive plumbing company. I bought the deal on Angie’s List and within minutes they called to schedule an appointment. Talk about great communication! And the plumber who came (in the pouring rain) cleared out my drains and didn’t try to upsell me. I will definitely use Rooter Alert again.… Read more “Sheri M. in Tarzana, CA”
James F. in Fullerton, CA
Main drain was cleared quickly. The workers were very professional.
Julie R. in Tustin, CA
My husband and I were very happy with the services provided by our repairman, Randy. He was great! First of all, we were lucky to get same day scheduling and the plumber arrived as scheduled. Randy was able to quickly assess the problems with our toilets and corrected them without fumbling around. He then took… Read more “Julie R. in Tustin, CA”
LJW in Orange County, CA
Called Rooter Alert upon a recommendation from a neighbor and Angies List. They came out on a Sunday at no extra charge. Scheduling was easy and Mike called back to confirm the arrival of their plumber. Randy came out to unclog a kitchen drain that was completely clogged after another plumber had tried to unclog… Read more “LJW in Orange County, CA”
Susan G. in Burbank, CA
Rooter Alert are amazing professionals and highly skilled at what they do as well as honest and filled with integrity. The customer service reps were so responsive and accommodating. Darryl and Harry arrived dressed in immaculate uniforms and took instant command. I knew immediately I could drop my fears. Darryl is an absolute Maestro and… Read more “Susan G. in Burbank, CA”
Eric R. in Chino Hills, CA
Very responsive and available. Friendly phone service as well as in-person by the estimator and technicians. Angie’s List coupon price for the hydro jetting was the best price around. Very punctual. Thoroughly explained the service, provided DVD video of before and after work. Clearly explained additional work required in near future and why. Highly recommend.
Kevin S. in Riverside, CA
They were on time and service was great.
Danny B. in San Jacinto, CA
I am absolutely Happy with the outstanding service Rooter Alert Provided for me. I purchased my home 3 years ago and since the day of my purchase I have had issues with the draining system. I have had another plumbing company tell me that I have a broken section of sewer line. I continued to… Read more “Danny B. in San Jacinto, CA”
Joyce L. in Yorba Linda, CA
George arrived within the promised appointment range. He was courteous, knowledgeable, professional and thorough in assessing the situation and in doing the work. He used a camera the entire length of my drain and left me a video of that process. Though the pipe is 50 years old, the drain was surprisingly clear with no… Read more “Joyce L. in Yorba Linda, CA”
Mary P. in Monrovia, CA
fixed 2 toilets and leaky faucet. arrived on time on a sunday. punctual and polite
Max G. in Los Angeles, CA
I had a recent backup caused by roots in my exterior pipes, and had another plumber remove them, but still wanted Rooter Alert to take a look with the camera, and run the hydro jet again. So I called in Rooter Alert, who I have hired before. As usual, the guys were friendly and did… Read more “Max G. in Los Angeles, CA”
James Y. in Huntington Beach, CA
Rooter Alert cleaned out the sewer line. They did a video inspection and made a DVD of the sewer line. We scheduled a trenchless sewer line replacement. They installed a new sewer line. It took about a day to complete and everything went well.
Fay C. in Monterey Park, CA
Daniel, did a great job in answering all my questions via email about the HOA sewer issues. Recommended maintenance schedule for Board approval because the sewer line gets backup 2 x yr. Hydroclean is very reasonable. Quick response and service.
Kathleen J. in Oceanside, CA
Very professional. On time and courteous. Cleaned up beautifully. Came back to check things out when I had some questions.
Any H. in San Pedro, CA
They arrived on time and worked hard an finished in a timely manner, less than 6 hours. They refilled the hole and cleaned up thoroughly. The pipe is clear and clog free. They showed the video of before and after. We had already paid another plumber to hydro jet the pipe, but it was not… Read more “Any H. in San Pedro, CA”
Sarah B. in Signal Hill
These guys did a lot of work for us over the past year. They were always quick to answer questions, and worked with us on the estimate, and took the time to explain what was wrong and how to fix it. Would definitely use again.
Jessica L. in Rialto, CA
Great. They were able to remove the roots that were blocking the drains
David Z. in Santa Monica, CA
It went very well. I thought that it was a good service. Professional and well priced. Didn’t really have any dislikes. There were no issues with the service. I was quite happy. Description of work: They hydro jetted the line and ran a camera.
Cindy M. in Los Angeles, CA
I’ve been using Rooter Alert for several years now and am happy to say I will continue to count on them for all of my plumbing needs. George & Dino showed up on time, I was the one who was late (!) fortunately there was someone else at home to bring them inside. The first… Read more “Cindy M. in Los Angeles, CA”
Joseph W. in Woodland Hills, CA
He cleaned it out and provided pictures showing the inside of the pipe. He did a good job. Description of work: Clean drain line from house to the street.
Bruce M. in Laguna Niguel, CA
Two guys showed up. Both professional and quickly identified the issue and cleared the blockage. Very conscientious about keeping area clean and thoroughly cleaning up after themselves in the work area and related areas. A good experience for sure.
Paul S. in Los Angeles, CA
Rooter Alert we had used before during a hydrojetting and I finally had enough $ to get the cracked clay sewer pipe relined. I had 2 bids. Another firm at first came in $1,000 lower, but Rooter Alert was able to match the other price. The morning of the service scheduled for 815am, they called… Read more “Paul S. in Los Angeles, CA”
Anthony G. in Los Angeles, CA
This is the second time we have used Rooter Alert, and both times they were extremely professional and punctual and did the contracted work without ANY add-ons! They didn’t try to sell us anything else. Our main sewer, alas, has extensive root invasion. After careful review, we selected Rooter Alert. Their work is first-rate, and they… Read more “Anthony G. in Los Angeles, CA”
Christopher K. in Los Angeles, CA
Rooter Alert was great to work with. Quickly responded to all my questions over email and phone and provided accurate information with each communication. We started calling Rooter alert for hydro jetting due to roots in our sewer pipe and eventually took their advise and got the sewer pipe relined. At first, we bought the… Read more “Christopher K. in Los Angeles, CA”
Kevin E. in San Diego, CA
The service worked out okay. It was easy to schedule an appointment, my wife did it, but it happened pretty quickly. The service took about 5 hours, which was fine. Description of work: I had purchased a big deal from Rooter Alert Wholesale Plumbing & Sewer Contractor. They inspected a sewer line, and then they… Read more “Kevin E. in San Diego, CA”
David G. in Sherman Oaks, CA
Because we had a backup, sewage was spilling into our yard. The company responded very quickly by scheduling an appointment for the next day (I had purchased an Angie’s List coupon that evening). After analyzing the situation, the first responders needed a larger truck and hose for hydro jetting, and an appointment was scheduled for… Read more “David G. in Sherman Oaks, CA”
Sandy L. in Rancho Palos Verdes, CA
The service went well. I had them clean the sink drain. They were responsive and came out the same month I called for the service. One plumber came out for the job. My husband worked with the plumber. He was honest and did good work. Description of work: I purchased a deal for a main… Read more “Sandy L. in Rancho Palos Verdes, CA”
Karen L. in San Diego, CA
I initially called to have my drain hydro jetted for what I was sure were tree roots blocking bathroom drains in my master bath. The camera showed the blockage to be the result of a toilet paper clog, but where the house lateral drain line joined the city lateral drain line at the edge of… Read more “Karen L. in San Diego, CA”
Shedrick J. in Santa Monica, CA
It went really well. They were really professional and got the job done with no problems. They were easy to schedule with and showed up on time. I would recommend them to my friends and family.
Steven G. in Venice, CA
Mario, the technician, was exceptionally professional and courteous. Rooter Alert provided warranty service at no charge. The video revealed aggressive roots and some cracking in clay sewer line. We decided that the problem will continue to return over the years. It makes sense to re-line the pipe and we will have Rooter Alert do the job.
Sheryl M. in Los Angeles, CA
I have used Rooter Alert before to apply a “sleeve” into my sewer line. I was so please I called them for the drain problem. I was able to obtain their $99 coupon through Angie’s List . Nice guys, clear communicators, on time. Incidentally, I had a quote of $695 from another company. Use Rooter Alert,… Read more “Sheryl M. in Los Angeles, CA”
Brent F. in Rancho Santa Margarita, CA
Ended up being more involved but the tech was able to get it done and was very courteous to my wife along with answering some incremental questions about some other things with our plumbing.
David C. in Riverside, CA
I wasn’t there during the process, my tenant was. He said they did an excellent job. Description of work: Cleared a clogged sewer drain line.
Kim S. in Lake Forest, CA
Dino was the person who came out. He was very professional, very personable, knowledgeable and helpful!
Jack G. in Orange, CA
Plumber showed up on time and was done very quickly. It’s been a few months and everything is still running smoothly.
Peggy K. in Mission Viejo, CA
The kitchen sink was backed up and they were able to use a sewer snake and clear it up.
Larry A. in Whittier, CA
No problems at all and the work was performed very professionally. BTW, I would highly recommend having your drains cleaned in your home before they get totally clogged!
Rechelle T. in Los Angeles, CA
I was referred to this company after purchasing an $99 special offer on Angie’s list for 2hrs of plumbing service. Melvin (Mel) the plumber came by and gave a free inspection to determine the parts needed to complete the job. I researched several local plumbing stores for the replacement cartridge I needed for my shower… Read more “Rechelle T. in Los Angeles, CA”
Manoj P. in Trabuco Canyon, CA
They did a great job and came the same day I purchased the deal. Everything went fantastically. One technician came out for the job and was a very efficient worker. He did exactly what he was said he would. He cleaned one drain for me and I no problems contacting the company. Description of work:… Read more “Manoj P. in Trabuco Canyon, CA”
Karen U. in Van Nuys, CA
We ordered their deal on Angie’s List to have our sewer power washed. They were great. They reached out to schedule the appointment within a couple hours of us purchasing the deal. They were at our house the following Monday right on time as scheduled at 7 am. They quickly took care of business and… Read more “Karen U. in Van Nuys, CA”
Suzy G. in Santa Clarita, CA
The Plumber was great. Fast, friendly, punctual and super honest…that is hard to find these days.
Thomas O. in Irvine, CA
Just as expected – came out and inspected main sewer line, all done in under in hour. Very professional.
Jan M. in Trabuco Canyon, CA
This was an awesome service. I had a local plumber charge an arm and leg, and he only cleared one patio drain of the roots. Rooter Alert was here and in 2 or 3 hours, cleared 10 patio/planter drains ..one that was completely covered by sod. I will use them again!
Randall S. in Encino, CA
It wasn’t easy as they needed to send 32 feet of line down the main drain to unclog it. The two technicians were determined to fix the problem and after many attempts, got it done. The two gents showed up on time and were very professional and courteous. They did a great job of cleaning up too.
Brian B. in Canyon Country, CA
I am very impressed with the 200% effort this company’s guys gave. Problem fixed.
Jonathan Y. in Costa Mesa, CA
After having a well-known plumbing service come out and evaluate the main line back-up problem I was having and quote a ridiculous $3K + cost (then said he couldn’t fix it without major work), I called Rooter Alert and they had someone come out later that afternoon. I never mentioned the other plumber’s assessment and… Read more “Jonathan Y. in Costa Mesa, CA”
Jeanette B. in Mission Viejo, CA
Scheduling was seamless. They called right away and scheduled. They showed up on time and they did a great a job. They cleared the drain. The workmen were quick and cleaned up. The price was amazing for the service and I will definitely call the company in the future if the work is needed. Description… Read more “Jeanette B. in Mission Viejo, CA”
Nari B. in Anaheim, CA
It was pretty good. They were on time, courteous and friendly. They did a good job. It was a pleasant interaction.
Paul L. in Laguna Niguel, CA
Perfect, no problems. Took about 30 minutes to clean out main sewer line.
Daniel M. in Tarzana, CA
Awesome. Performed work quickly and professionally, and checked the rest of the house to make sure there were no problems. These guys are great! They didn’t find any issues, so waived the fee!!
Mary M. in Tustin, CA
They came quickly and did a thorough, excellent job opening up the drain.
Nadya B. in Imperial Beach, CA
The service provider was punctual and professional. He was also quick!!! A plus for us since we were pretty busy getting ready to host family for the week. The best part about the service performed is that it has been 2 months later and we have not had any issues with roots growing through the… Read more “Nadya B. in Imperial Beach, CA”
Carolyn M. in Venice, CA
We were very happy with this company and its staff. They had come out in September to clear the roots out of the pipe and informed us then that the pipe was old and cracked. We signed up for their “big deal” to re-line the pipe. They explained the process and why there were some… Read more “Carolyn M. in Venice, CA”
Carole V. in Westlake Village, CA
Rooter Alert did an amazing job! Had a very tough blockage and they were able to take care of it. I highly recommend them!!!
Gary B. in West Hollywood, CA
The best I’ve ever had. Period. Know their business and get it done! Description of work: Cleaned mainline.
Elaine G. in Beverly Hills, CA
The service was very professional, extremely happy with them, would use them again.
Jim S. in Torrance, CA
I couldn’t understand why, only three months after a drain clearing by another service (which didn’t scour out much gunk), and even though I scrupulously avoid oils, greasy food, and starchy food down the drain, my kitchen drain was so slow. I called Rooter Alert to help me diagnose the problem and to repair a leak in… Read more “Jim S. in Torrance, CA”
Louise C. in Monrovia, CA
It went very well. The old plumbing has a strangely sharp turn at some point, which always causes problems. But they were not slowed by this in the least. I’ve had this done 3 times before, but for some reason it has always run slow. Now it doesn’t!
Robert R. in Los Angeles, CA
These guys are great! Arrived on time, very diligent about cleaning out all the roots, and gave me a dvd when finished.
Juli H. in Los Angeles, CA
They were amazing! ! From start to finish was amazing. Description of work: I purchased a big deal for No-Dig Sewer Re-Lining.
Ted H. in Irvine, CA
Quick, efficient and professional.
Laura S. in Canyon Country, CA
Everyone from the office personal to the workers were very professional. My husband had a lot of questions and they all were more then happy to explain everything to us. We will use them again if it is needed.We had roots cleaned out of our main line. Excellent work.
Richard A. in Rancho Palos Verdes, CA
These guys are pros called twice to confirm appointment and then Joe called to advise he was 20 minutes away. Arrived right on time, completed both drains and was gone in 45 minutes. No attempt to sell anything and confirmed no problems.
Jeanne S. in Costa Mesa, CA
It went good… he was professional / knowledgeable. and no mess.
Ray G. in Valley Village, CA
They were professional. Took their time to make sure the sewer line is clean and to show me the condition of our sewer line. I intend on calling them again for any issues. Description of work: Hydro jet sewer line
Kristina C. in San Marcos, CA
They were prompt and got to work, didn’t try to up sell anything, it was refreshing.
Francesca B. in Playa Del Rey, CA
We live in a home with a very old main sewer line. We were told it needed to be replaced and unfortunately the line ran directly under the house, a permanent shed and the concrete driveway. We were told it would cost between $8-10,000. Rooter Alert was able to line the existing pipe with virtually… Read more “Francesca B. in Playa Del Rey, CA”
Jeff K in San Diego, CA
The plumber was on time and professional. He was able to put a camera through all our drains and follow it out to the main street line to check for any leaks or blockages. He let me watch on the camera as water ran through to give me a visual of what was happening. He… Read more “Jeff K in San Diego, CA”
Rodger D. in Ontario, CA
It worked. They came out and did the job. I appreciated their work. Their pricing was reasonable. I was satisfied with everything they did.
Rod B. in Sunset Beach, CA
First day showed up on time. Checked out main line with video camera and found multiple roots blocking system. Technician recommended hydro jetting would be the best method to get all the roots out and would enable us to see any fractures or possible cracks in the line. However, the hydro jet was unavailable… Read more “Rod B. in Sunset Beach, CA”
Cynthia D. in Thousand Oaks, CA
This company is excellent! Gary was determined to remove a large root from the main line and continued hydrojetting for quite awhile until the root was removed. A previous estimate by another company was $3600 to dig up the pipe in order to to remove the root. With Angie’s List deals, I only paid $199… Read more “Cynthia D. in Thousand Oaks, CA”
Chris U. in Sherman Oaks, CA
The service was terrific and the guy was terrific. It was really a great experience. They were very helpful and they were on time. It couldn’t have gone any better.
Gerald P. in Culver City, CA
It went well. My plumbing is not longer clogged with tree roots. Also, the service came with a one year guarantee.
Mark A. in Los Angeles, CA
We initially bought the Hydro Jetting service because our line was clogged with roots. Turns out that our access point was to narrow and the line has quite a few 90 degree bends. This made the jetting ineffective. To solve this we needed our sewer line fixed and to do that they needed to… Read more “Mark A. in Los Angeles, CA”
T C. in Newport Beach, CA
Tom and his crew were exceptional. Very knowledgeable/experienced, excellent problem solving, super fast response/execution, very professional, excellent communication/photos/follow-up, great value, etc. Can’t say enough good things. They handle major drain line issues: re-lining, bursting, replacement, etc. Do permits, City, subs, etc. 30 years experience, and it shows. Have lots of large equipment to handle any… Read more “T C. in Newport Beach, CA”
Michael Q. in Torrance, CA
Water jetted main sewer line to clear roots and video inspected line. This is the third time I’ve used this company and the results have always been excellent.
Allen S. in Mar Vista, CA
Went good as promised.Have had no problems for 1 year so far.
Christine P. in Irvine, CA
Rooter Alert was very professional. We set up the day they would come to unclog my shower drain. The plumber called me earlier that morning to let me know they could get to my house earlier then the scheduled appointment which I was happy about. Once they got here – David the plumber – got… Read more “Christine P. in Irvine, CA”
Glory N. in Torrance, CA
Cleared the Main Sewer Line and relined it. They did a very good job. 2. Replaced old broken pipes under house. Did a nice job.
J J. in Los Angeles, CA
Really great, honest and professional company from top to bottom.I used them for hydrojetting a while ago, they did the job perfectly, as scheduled, didn’t try to sell me anything else than what I ordered. The lady on the phone does a super great job keeping you updated and / or scheduling your services for… Read more “J J. in Los Angeles, CA”
Deborah N. in Newport Beach, CA
My storm drain was completely plugged up. Rooter Alert showed up on time, a 2 hour window but they call 30 minutes before they arrive. They went to work on the drain and found it completely full of dirt, leaves and roots. They were able to clear it almost to the street, but the drain… Read more “Deborah N. in Newport Beach, CA”
Nicole S. in Brea, CA
Got their $275 hydrojet/camera service on Angie’s list. They were out at our house same day and fixed our main line issue that other guys could not seem to fix (and we had already paid them $800 at this point, and they were looking for more). Not to mention these guys fixed it in about… Read more “Nicole S. in Brea, CA”
Paul B. in Corona Del Mar, CA
Easy to schedule. Showed up on time. Fixed the issue promptly. Identified potential other matters of concern. Cleaned up and left. Exactly what I needed.
Jonathan L. in Laguna Beach, CA
They worked with my builder (I am remodeling) and everything was done on time and as planned.
Linda L. in Lake Forest, CA
They came out to perform maintenance to keep the tree-roots at bay. There were many things that set them apart from other plumbers I have used (I have yearly issues with root intrusion in the main drain). I was immediately impressed that they performed a camera inspection first and by doing so discovered that the… Read more “Linda L. in Lake Forest, CA”
Kari-Nina F. in Fullerton, CA
It went great. Very professional, clean and on time. Also put everything back the way it was. I was very happy with the service. Description of work: Snake out the kitchen sink.
Larry T. in Whittier, CA
The crew was on time. Hydro jetted sewer main, cleared roots and did a camera inspection with dvd. Service was exceptional . Technician pointed out problems and suggested solutions to prevent further problems. Rooter Alert then e-mailed me a quote for one of the solutions the following morning. Great job .Thank you. Description of work: Hydro… Read more “Larry T. in Whittier, CA”
Charmaine A. in Downey, CA
Cleared main drain to house. Great service. I would definitely use again.
Greg J. in Playa Del Rey, CA
Rooter Alert was excellent in every way. They were professional about setting up the appointment, and calling ahead to confirm. When they showed up, they were ready to go to work. Their equipment was top notch, and they worked diligently. The 2 men were courteous and obviously knew what they were doing. I watched the… Read more “Greg J. in Playa Del Rey, CA”
Faith R. in Mission Viejo, CA
The Rooter Alert Plumbing crew showed up on time. They performed the hydro jetter service to clean mainline and remove any root or debris in the line. They also performed a sewer video camera inspection to advise me of any issue and gave me a copy of the dvd. There is an issue and an… Read more “Faith R. in Mission Viejo, CA”
Sara F. in Sherman Oaks, CA
Got a great deal on Angie’s List. Did the inspection and gave us a report which we were able to use to get money back from the seller as we were in escrow.
Jeffrey K. in Corona, CA
Excellent! These guys are not joke. Very punctual, polite, courteous, and committed to getting the job done! Very pleased!!
Steve L. in Los Angeles, CA
Very pleased with Rooter Alert. Scheduling was easy and they called ahead of time when they were an hour away (excellent customer service over the phone). The two guys that came out were on time and very professional. I tend to ask a lot of questions, and they took the time to explain everything to… Read more “Steve L. in Los Angeles, CA”
Jan L. in Seal Beach, CA
They were fine. They were very good. They were prompt and the amount was what they said it was and the plumber who came out was very nice and professional. They honored the coupon that I had which was good.
David B. in Alhambra, CA
It was great and they completed the work very quickly. They had to cut through an existing patio to put in the cutout. Did a great job and new concrete looks great.
Vicki C. in Torrance, CA
They did a good job. They were timely and honored the Deal.
Doug T. in Altadena, CA
They did an excellent job, brought in a small backhoe, had a team working in our yard quickly and efficiently, took care of all permits, and got the job done with a minimum of hassle. Very honest, polite, responsive crew.
Deborah B. in Los Angeles, CA
The initial appointment consisted of a video survey which revealed that our sewer line consisted of ~15′ of 4″ pipe from the front sidewalk to the house (under our lawn), and ~25′ of 6″ pipe from the sidewalk to the main sewer line under the street. The video further showed 3 “breaks” in the overall… Read more “Deborah B. in Los Angeles, CA”
Valerie J. in La Crescenta, CA
Excellent! Showed up on time. The work originally was more but upon observation they scaled it back. Upon completion replanted my plants! Great company! Description of work: Dug up four feet of dirt to repair and reline sewer line.
Lary F. in Newport Beach, CA
Everything went well. He was here for about an hour and a half and definitely earned his money. He was so good that I would use him again verses my other or regular plumber. Description of work: He cleaned out a drain for us. My regular plumber was not available.
Paul G. in Claremont, CA
It was a quick diagnosis, and they provided me with a quick assessment on what needed to be done. The plumber was professional and respectful. The office call me proactively and scheduled a return date to have the repairs made.
Patricia W. in Orange, CA
Wonderful once again Rooter Alert saved us! Someone else told us we had a mainline problem. RA came did the video and the mainline was clean all the way through. They pushed out the clog and everything is great. Thank you again! Description of work: We have had trouble with the kitchen sink not draining… Read more “Patricia W. in Orange, CA”
Marvin M. in Long Beach, CA
I had a mainline sewer clog. I was a bit worried about their pricing, since some other reviewers found them pricey, and when they came out the first time they had a “ladder” fee to go on the roof, but I thought for the amount of work they did, the final price seemed reasonable and… Read more “Marvin M. in Long Beach, CA”
Ruth D. in Palm Springs, CA
Very prompt and helpful. Took care of emergency blockage and then relined the pipe to prevent future incidents. Description of work: Relined pipe to street.
Aspet C. in Montrose, CA
It was great. I was really pleased with the company and individual. They were quite responsive, courteous, and professional.
Robert E. in Garden Grove, CA
The two techs were very professional and knowledgeable about their professional duties. They got right down to business and had the work completed in ~ 30 mins. I have had no overflow problems since they left so they seem to have done it right.
Jay T. in Los Angeles, CA
The Rooter Alert team did a fantastic job. I want to specifically complement them for their clean, quick ingenious problem solving and professional craft. This company is also GREAT with communication… and with education. I now understand the purpose of each of the many steps of the major repair that I needed. I even communicated… Read more “Jay T. in Los Angeles, CA”
Ira B. in Pacific Palisades, CA
I bought their discount offer. It was very good value. They cleared a difficult obstruction and filmed my pipe. No pressure to do further repairs. In fact we determined that it’ll be much more cost effective to have a similar service done annually then to do the costly work to rectify it properly.
Corbin S. in Venice, CA
Quick scheduling for voucher bought on Angie’s List to inspect and jet sewer connection from house to main in street; rescheduled when they had an earlier opening. Guys arrived on time, were professional, clean, efficient, and thorough; they explained what they found and what options I have to deal with it. A+ experience.
Gloria M. in Riverside, CA
I had tree roots in my lines to my septic. Roto Rooter was out and cleared it, but said the pipes were old, tree roots could break the pipe and big trouble. Gave me a price of $5100 to reline. Rooter Alert did the job for $2119, using the Angie coupon.
Ellen W. in Laguna Beach, CA
They arrived on time, got to work immediately opening up my shower drain. They were very professional, efficient, and courteous.
Scott H. in Orange, CA
They were outstanding, they did a great job. They came out the same day.
Reena S. in Laguna Niguel, CA
It was great. We had no issues. They were great. Their responsiveness was pretty good. I liked their honesty.
Stephanie H. in Pacific Palisades, CA
The crew put a camera down my Mainline before performing the cleaning service. They then put the camera back down and we looked at the cleared finished product. I am very happy with all aspects of the job, the professionalism, the cleanliness, everything was shown to me and explained. These guys are very nice to… Read more “Stephanie H. in Pacific Palisades, CA”
Mark T. in Van Nuys, CA
Arrived promptly and ready to get to work. found the problem immediately and cleared the line with no hassles. Gave tips to evade the problem in the future. Here and gone in less than an hour.
Marilyn R. in Los Angeles, CA
These guys are awesome. I’m in the middle of escrow and of course their home inspection turned up cracks & stuff in the main sewer line. The estimate that I got from their plumber was $21k, so needless to say I was in tears when my realtor told me. Both Realtors were going to get… Read more “Marilyn R. in Los Angeles, CA”
Lawrence B. in Torrance, CA
They did a good job cleaning out my drain. I would recommend them and use them, again
Olivia C. in Ontario, CA
They were very punctual, they used a camera to locate the clog, they cleared it with an electric snake. They did exactly what they said they would do and the price never fluctuated. We got what we expected and paid for. We will use them again in the future if needed. Description of work: They… Read more “Olivia C. in Ontario, CA”
Phillip I. in North Hollywood, CA
I purchased the deal on Angie’s List advertised for an hour of Hydro-Jetting and root removal in the sewer main. The initial inspection of the line revealed three large root balls coming through the joints in the pipe.Mark and Max, the two-man team that worked on my line arrived on time. They were very cordial… Read more “Phillip I. in North Hollywood, CA”
Sandra S. in Laguna Hills, CA
Very professional. Very efficient. Their prices are very good! I would definitely use this provider again!
Susan L. in San Diego, CA
They had to repair the main sewer line due to some bad original plumbing. The plumber got the line open as a temporary fix until he had time to come back. When he came back he was able to remedy the source of the problem so it wouldn’t happen again. Everything went smoothly and he… Read more “Susan L. in San Diego, CA”
Nicole N. in Los Angeles, CA
I have dealt with a number of contractors recently and all have been either incompetent or overpriced. Rooter Alert renewed my hope in contractors and service professionals. First, they beat the price of the contractors currently doing an addition on my home by more than half. Second, they came right on time to the appointment.… Read more “Nicole N. in Los Angeles, CA”
Tom C. in Santa Ana
Great. They did went out of their way to make the plumbing right.
Dominique B. in Carlsbad, CA
They were amazing. I am calling them back today to scope out and hydro jet a second drain in my back yard that is also not working properly. These guys were at my house for HOURS making sure the job was done right. They even put up with my Dad, who had to come let them… Read more “Dominique B. in Carlsbad, CA”
Gustavo G. in Newport Beach, CA
They did everything according to the advertised job and price. They were great! The price was great as well. I would absolutely use them again in the future.
Linda C. in Los Angeles, CA
Repeat customer. very happy customer.
Abraham T. in Placentia, CA
My experience was really good. They were personable. Scheduling an appointment went well. There were two guys here doing the work. They did good work and I was happy they cleaned it all out. Description of work: I purchased a deal for $475 for hydro-jetting outside area and storm drains. includes free video sewer camera… Read more “Abraham T. in Placentia, CA”
Steven K. in Pacific Palisades, CA
Excellent service. I couldn’t have asked for anything more. These guys are my plumbers from now on.
Lorna H. in Lakewood, CA
They showed up on time–early even. They did the job for which I paid them. They did a great job and charged a fair price.
Carolyne B. in San Pedro, CA
It went extremely well giving the unforeseen problems with multiple lateral connections that complicated the job. The work demonstrated quality craftsmanship. Dave, Derrick and Bob were great to work with and knowledgeable. They were able to cure every problem they came across with finesse and there were a number of problems. They maintained a good sense of humor… Read more “Carolyne B. in San Pedro, CA”
Richard R. in Woodland Hills, CA
They did a great job! Reasonable price for the services.
Kurt D. in Rancho Palos Verdes, CA
Accomplished task effectively and efficiently without a hard upsell.
Marina P. in Rancho Santa Fe, CA
Everything went great and we experienced no further problems! I would use them again, they were terrific! I had called about 3 other companies and all of them were much higher in price. Description of work: They cleaned out a clog that I had in my pipes.
Evelyn R. in Manhattan Beach, CA
Roots kept clogging my old ceramic sewer pipes that ran under my slab flooring. We were snaking it out every 3 months. I was told by my local plumber the only solution was to tear up my floor and jackhammer up the slab and replace the pipes. Huge $$$! Then I heard about trenchless sewer… Read more “Evelyn R. in Manhattan Beach, CA”
Deren E. in Woodland Hills, CA
The Service Techs were prompt, clean and helpful. But more importantly, they were effective. Before they came, I had water backing up in my kitchen and bathroom sinks, and it got so bad that the garbage disposal became unusable to to lack of drainage. Once they were done, the sinks flow normally. Paying $175 kept… Read more “Deren E. in Woodland Hills, CA”
Jason S. in Pomona, CA
They were very professional. It was a good experience. It was affordable and they explained to me why they did what they did. There is a warranty on the service and they followed up on the warranty and re cleaned it for me. Description of work: I had roots growing in to my main sewer… Read more “Jason S. in Pomona, CA”
Hardy G. in San Diego, CA
The service was very effective. They were able to pinpoint the problem.
Jennifer M. in Burbank, CA
I can’t thank them enough! I didn’t know the drains were all connected to the pool drain that went out to the street until it didn’t work! During a heavy rain the pool overflowed and threatened to flood the house. I spent all night with a plumber in the pouring rain with a snake trying… Read more “Jennifer M. in Burbank, CA”
Beverly B. in Pasadena, CA
The two gentlemen arrived within the time frame provided. Came prepared to work on our problem. Were very pleasant and willing to answer questions we had. They addressed our issue and made sure that we were fine before leaving. It was a blessing that the two young men that came that day were they professionals… Read more “Beverly B. in Pasadena, CA”
Jamie S. in Los Angeles, CA
Great, professional and came Monday after I booked them in on Sunday. Description of work: Cleared out block line with roots.
Nancy D. in Anaheim, CA
A week prior to scheduling with Rooter Alert I called another plumbing service to snake the lines, which was unsuccessful due to the back-up. He quoted me a price over $1000 to have the lines hydo-jetted. He was nice and professional, but the price was rediculous. I went looking for Rooter Alert on Angie’s list… Read more “Nancy D. in Anaheim, CA”
Marian L. in San Clemente, CA
They did a great job and we have not had problems with the line, since that time.
Patti B. in Hidden Hills, CA
Everything went well. I have used them twice now. Joe and Greg were excellent and this could not have went better. Description of work: They hydro jetted the outside line. It was not draining after the rain.
Larry W. in Yorba Linda, CA
Well done, and the tech’s left a DVD of the finished run.
Terry J. in Valley Village, CA
I can’t say enough about how professional the service and staff was. I’m a night worker and the phone call to set up the appointment as well as the appointment itself was tailored to me – to avoid my sleep pattern. I was given clear explanation of the problem and more important HOW TO VOID IT… Read more “Terry J. in Valley Village, CA”
Doug S. in Pasadena, CA
Cleaned primary, secondary and kitchen drain.